Waypoint Insurance - Vancouver Service Centre - Vancouver, British Columbia

Kelvin Hung

Pooja from Waypoint Burrad helped me a lot today to extend my auto insurance. She is kind, nice and efficient. The most important is she knows what is needed and suitable for client, she offered the best solution and options to fit your needs and be cost effective. Highly recommended. Appreciated her help

david zhong

Pooja helped today, she explained things nice and simple in phone and emails. She highlighted things that are important in the email for me which saved me a lot of time this morning since i was working outside and had few things going on at the same time. i really appreciate her effort to make things simple for customer.

Emma Flegg

Twinkle ✨ really made a great impression and was very pleasant to speak with while updating my car insurance. Not only was she quick and efficient, she was knowledgeable and confident in what needed to be done. I would highly recommend asking for her help for your insurance needs, she made a tedious task an enjoyable one- and you can’t beat that name!!!

mike lane

The insurance on my truck was running out and Vanessa at the Burrard location contacted me through email to let me know that my insurance was coming due. I contacted her and from that point forward everything was taken care of right down to getting a hardcopy mail to my front door. . I’ve Have been dealing with all West right up until the time they change names to waypoint. I would highly recommend to anybody looking to ensure their vehicles toys anything that is insurable here to go see them and ask for Vanessa… I will continue to ensure all my vehicles through them. Thanks for the great service. Sincerely, Mike Lane

Suzanne Walker

I would like to mention that an employee by the name of Gurkirat Kaur is doing a remarkable job in your office. She definitely has great client service experience and she is willing to help to make it easy to renew your car insurance. Thank you, Gurkirat for all your patience and help today!

Peg

My son needed to get his car insurance and Pooja Shah spent time to go over all scenarios he came up with. She was respectful, had great ideas, and thoroughly went through the process of purchasing ICBC insurance. She gave him several scenarios and cost differences. She was over and above the necessary information. Thank you for a great first experience for my 20-yr-old son with his insurance.

Navjot Sidhu

Vaibhav Sahdev was incredibly knowledgeable, walking me through the intricacies of various policies and answering all my questions with patience. The process was smooth and efficient, and I felt well-supported every step of the way.

I highly recommend waypoint insurance to anyone in need of reliable insurance advice.

Sana Far

Alan Cheng made renewing my car insurance a smooth and hassle-free experience. His efficiency, and professionalism were much appreciated, making the entire process quick and easy.