Steve Marchese - Desjardins Insurance Agent - Ottawa, Ontario

Justin

I’ve been a Desjardins customer for well over 10 years and the service has always been exceptional!
I recently had the pleasure to work with Lucas and he went above and beyond to make sure i had the right policy for my needs. He is highly detail-oriented and communicates effortlessly, a true professional. As well, he is very quick to respond to phone calls and emails. I highly recommend Lucas/Desjardins!

Joshua Hartley

I've been with Desjardins/Steve Marchese since I first got my license and the experience has been nothing short of amazing. They've helped me get a better rate on my annual insurance, to decreased the interest on my car payments, and provided guidance on day-to-day incidents as they pop up.
Whoever answers when you call will be upbeat and happy to help. They're knowledgeable and always willing to provide friendly and beneficial guidance/advice.
I have worked with Heather, Lucas and Steve directly and the quality of the interactions have never been below superb.

If y'all are reading this, thank you kindly for the advice, guidance and services over the years.

Rob F

I recently received my M2 motorcycle license. Shopping for insurance is not an easy task especially with an M2 license. Luckily I received Hayley's contact info from a motorcycle dealership.

Hayley was knowledgeable, friendly, and took the time to explain all my coverage options in detail.

Hayley's responsiveness and efficiency has been outstanding, providing answers to all my inquiries promptly and being readily available for any additional questions

I highly recommend Desjardin insurance to any motorcycle rider looking for reliable and affordable insurance. They truly go above and beyond to ensure peace of mind on the road.

Salam Ahmed

I’ve been insured with Steve and the team at Desjardins for over a decade, and I can’t say enough good things about their newest team member Lucas. Their passion for the job shines through in every interaction. They respond so quickly to any of my general emaisl or requests and are always available when I need them. They’ve gone above and beyond, even helping in areas I didn’t expect!

Every bit of help they provide is clear and concise, making everything so easy to understand. They’re an absolute pleasure to work with, and because of their outstanding service, I’ll definitely continue insuring my vehicles with this company. Highly recommend!

Shout out to Hayley and Heather as well! Stellar team all around.

Raymond Au

All the staffs are very friendly and efficient. I bought a new car last week, when I called and asked for the difference of the premium I had to pay for my new car, I got the answer right away. As soon as I knew the VIN of my new car, I called the office; surprisingly, Lucas sent me the Confirmation of Insurance and the Pink slips by email in less than an hour. Thank you Steve, Heather, Lucas and all the staff for your excellent service.

Nizar Younes

I have been a loyal client of Heather, my insurance agent, for many years now, and I can confidently say that her service is nothing short of exceptional. Heather has consistently gone above and beyond to assist me with all of my insurance needs, providing me with expert guidance and support whenever I needed it.

I highly recommend Heather to anyone in need of insurance services. Thank you, Heather, for your unwavering commitment to excellence and for always being there for me.

Erika Gomez

I first contacted this Desjardins Insurance Agent regarding car insurance, and spoke with Hailey. She was very helpful and gave me great information, even though I was just doing preliminary investigations. I went back to them later, because of her wonderful service, and was assisted by Lucas, who was equally wonderful. He helped me all the way through to the finalization of my insurance, and then, because his service was so wonderful I also moved my home insurance over.

Abinayen Sivakumar

Have been with Steve for a while with my parent’s policy there. Recently worked with Lucas to get my own first vehicle insured and he was great, went above and beyond with advice. Also helped set up my policy in a timely manner and stayed in touch through email. Thank you Lucas and Steve!!