Red River Mutual - Altona, Manitoba

Red River Mutual est une compagnie d'assurance réputée située à Altona, MB R0G 0B0, Canada. Vous pouvez les contacter par téléphone en composant le 8003702888. De plus, vous pouvez visiter leur site web à l'adresse redrivermutual.com pour en savoir plus sur leurs services.

Cette entreprise offre une variété de services d'assurance, ce qui en fait une spécialité dans son domaine. Red River Mutual est déterminé à offrir des solutions d'assurance de haute qualité pour protéger votre avenir financier. Leur équipe professionnelle et expérimentée travaille dur pour répondre aux besoins uniques de chaque client.

Red River Mutual est situé dans un endroit pratique et accessible, avec une entrée accessible en fauteuil roulant et un parking accessible en fauteuil roulant. Cela montre leur engagement à fournir un service de qualité à tous les clients, quel que soit leur niveau de mobilité.

Selon les avis laissés sur Google My Business, Red River Mutual a une moyenne de 3.8/5 sur la base de 68 avis. Les clients apprécient leur service clientèle, leur professionnalisme et leur capacité à répondre aux besoins spécifiques de chaque client.

Avis de Red River Mutual

Andres Pulido

5/5

They are very knowledgeable and helped me understand my insurance and what I would need to worry about. I am in the middle of a claim right now and I’ve heard from everyone what a pain claims are. Honestly this has been simple with their help. We will see what happens with my insurance next year but they have been great so far.

James Doerksen

5/5

Insurance is something you never hope to use. Red River Mutual Insurance, however, makes it much easier. I unfortunately have had the experience of needing to make a claim for a large fire. Travis Fehr, the adjuster handling my claim, has made the process understandable, has helped lower my stress and has taken away the anxieties I had regarding dealing with this large fire and the financial pressures involved. Customer service and communication have been quick, clear and considerate. Each iteration has been marked with courtesy and professionalism. My contractors are pleased with the timeliness of payments, and I am thrilled with the ease of navigating through a process so new to me. While unfortunate to be in this situation. Red River Mutual Insurance has made it as smooth as possible, and I plan to be a customer for life.

Judi Dickey

5/5

Recent claim was expedited quickly! Claims rep was very professional and expedient!

Johanna Gesell

5/5

I am very pleased with the prompt and efficient manner in which my claim was handled. The Claims Specialist was very helpful and explained the details of our policy in regards to the claim. Contractors were here with in hours. Overall extremely satisfied with the customer service that was provided to us including the contractors repairing our house. Highly recommend Red River Mutual for your insurance coverage.

Thane Maddaford

1/5

We had a comprehensive home policy with glass coverage with a $50 deductible. Our patio door glass broke and filed a claim with Red River and promptly got a call from Joyce Kroeker. They sent out an company they deal with to do an estimate was close to $950 to replace only the one sealed unit within the door. They won't replace the whole door. I asked how this would affect my rates given I was making a claim. I'd apparently loose my claim free discount in the amount of $1200 over 3 years to receive a benefit. So in a nutshell I have to pay another $1200 to get my $950 covered. I paid years into a glass policy which was of absolutely zero benefit and in fact negative. Get a separate policy for glass from Peace Hills insurance and don't waste your money on Red River's glass policy. I feel so ripped off. You pay into insurance, they're happy to take your money and you get nothing in return. Consumers beware of Red River's glass policy which is useless.

Harjit kaur Dhaliwal

5/5

Really helpful and quickly answer and also start work quickly

Tanya Newton

5/5

Customer service was amazing the entire time!!! Our claim against theft was not paid out, only because, luckily, most of our belongings were returned to us from the Winnipeg Police. During one of the most frustrating, and life altering situations we as a family have ever had to go thru, there was someone at a insurance agency who listened, answered, offered compassion, and wonderful advice at every single email and phone call. I hope to never have to deal with a situation like this again, but should we have to, I would be very grateful to have someone like Joyce, and Red River Mutual offering their support and knowledge! Highly recommend!!!

Melvin Holmes

2/5

Red River Mutual is not a very responsive company when dealing with a customer with a claim. Our first contact with them was on July 11, 2019 with water damage to our floor caused by the A/C unit leaking over the electrical component of the furnace. This, in turn, prevented us from using the A/C through the hottest period of the summer. During the rest of the summer contact from Red River Mutual was nearly no existent. At this time (September 24, 2019) we are still waiting to receive a formal response from them as to what is to be covered under the insurance policy.