Prime Insurance Centre Ltd. - Surrey, British Columbia

Manj Kaur

It was time to renew our home insurance, however, I realized that our rates had increasing substantially over the years (despite us not having any insurance claims in the past). I started shopping around and a friend recommended Prime Insurance. I reached out to Kuljeet. I had a lot of questions, as I one should when renewing their insurance and Kuljeet gave me detailed responses everytime. For me it's important to get good customer service and I'd give Kuljeet 5 stars! He provided different options and offered advise that I had not considered and had no knowledge of. He was very patient, and was able to get me great rates! Highly recommended!

Roland van Kaauwen

I’ve been doing business with Kul Shergill and his family for almost than 30 years. Prime insurance is a family run business and they have always been fair and honest. I would not hesitate to recommend them to anyone and I frequently do.
Car, boat, business and house insurance are all under their service umbrella and they work hard to find us the best policy available.
Call Kul or Kuljit and their team the next time you need insurance you will not be disappointed.

Josh Grigg

I had a Japanese van registered and insured here today. All of the staff were very friendly and helpful. I had been worried registering the vehicle may be difficult because it doesn't have a VIN but they knew exactly what to do. They are experts with import vehicles. A very nice family atmosphere. I highly recommend.

Saeed Ahmad

The Best Insurance Company in the Area. Kuljeet was amazing! Very professional and efficient service. Highly recommended!

Jeff Thomas

I was serve with a younger female staff she was busy chewing gums and talking at the same time. Staff should not chew gum when serving customers. Very unprofessional.

Brandon Kelly

Prime Insurance has been fantastic to deal with since I moved my services to them. Kal has been my primary contact for the last several years and he has always gone above and beyond!

Kal, and Prime Insurance, have always made it super simple and convenient to handle my insurance needs and I can't recommend them enough!!

Quinn Reyna

I was with my friend and she left the building very upset and unheard. The customer service was very unprofessional. The broker that helped her was Mark and he apparently raised his voice at her and not let her explain her situation. The manager Kul was also there and didn't even de-escalate the situation and did not apologize about his broker's behavior. They even questioned her about her finances. Very intimidating and misogynistic, 10/10 do not recommend going here.

Ahmad Mahmud

Very professional and excellent service. I recommend everybody to come here, you will feel welcomed.