Ottawa Foreign Exchange - Ottawa, Ontario

csaba

This guy sold me coins a year ago, way higher than anybody convinced me that the coin cost more because security features. The price gone up a lot and i still ended up with very little gain when sold it back to him. Basically sold it for market price less 2%.
But when i bought paid way, way higher than market because he told me the coins worth more than the bars.
Sorry, never go there again.

Olga P.

Convenient, simple, quick to get a couple of currencies I needed. Was able to pay using my debit and service was excellent.

Dean B.

The rate I got when exchanging funds at Ottawa Foreign Exchange was really poor, and it cost me $70 CDN.

I wrongly assumed most currency exchange locations would give similar rates. But after exchanging $700 CDN for $9.3 million Vietnamese Dong at OFE, I went home and called Calforex Currency Exchange at Rideau and they said they would have provided me $10.6 million Dong. That's a difference of $70 CDN! (And I didn't tell them the rate at OFE before they gave me that quote. That was just their normal rate.)

I called Ottawa Foreign Exchange to see if they would do anything about it, but the woman working their said it was my job to call around before coming in. I guess so, but I hope this review prevents others from making the same mistake.

Apparently, the manager, Robert, is out of town for a month. Robert, if you see this and want to correct this, please let me know.

Dave D.

I wanted to get Mexican currency but they only carried 200 peso notes. Two hundred pesos is equal to $20 US. I was going away for 4 months and a brick of bricks of 200 peso notes are too bulky. They could not guarantee getting larger notes and the staff was rude and sounded Russian, I ended going to Rideau centre where the staff is more pleasant and accommodating. I will not be back.

Boston F.

Fast, straight forward and helpful to our holidays currency needs. Didn't try to exchange us more than we needed or something we could not exchange USD for when we got there. The gentleman servicing us patiently explained to another customer the reason for the different exchange rates of buying and selling "It pays the rent and feeds his family". If some "exotic" currency is needed I would phone ahead to see if it is available or can be ordered in.

Mel C.

A good service, usually, except when exchanging what is termed in the industry as "exotic" currencies, and there are many of those, just read the reviews all around. Just do your homework beforehand, and if needed, ask as many questions as you need to be satisfied before the deal is complete. Do not rely on the fact that you are a repeat customer and lower your guard, every deal is a new poker game, so buyer beware. Finally, note that Money Exchange Businesses are not in business to be your friend, and you have to respect them for their tenacity, as they never like to be challenged, nor questioned.

lulu D.

Lady serving needs a vacation as she was a bit loud when explaining that the 0000 do not appear on the bills the word mil does she just assumed I was ignorant and that I didn't know what mil represents ( I didn't even ask or say anything before the outburst lol)

R T.

I went there for the first time yesterday. I had no idea how the money exchange worked and wanted to know more about "no commission" and their exchange rates. The man serving me was really patient with me and explained exactly how everything worked, he even logged on to the computer to show me the rates that TD was offering. When I received my Mexican Pesos, he wrote down how much each bill was in Canadian. I definitely would go back there, they will have my business for good!