Neil and Associates - Grande Prairie, Alberta

Domeng D.

I had a disappointing experience with Neil and Associates Insurance. In December 2024, I called to inquire if I could purchase sunglasses and later replace the lenses with prescription ones during my vacation in the Philippines, as it's more affordable there compared to Canada. One of their staff assured me that I could purchase the sunglasses and submit the receipt for reimbursement.

Following their advice, I bought a pair of Ray-Bans on December 26, 2024. However, after waiting 11 days without any updates, I called to follow up on my reimbursement. To my surprise, the claims department informed me that I could not be reimbursed.

This is incredibly frustrating as I was initially told otherwise. Providing incorrect information and later denying reimbursement is unacceptable. Customers rely on accurate and knowledgeable guidance from their insurance providers. Unfortunately, this experience has left me very disappointed with Neil and Associates Insurance. I expected better service and accountability.

Mercedes D.

My husband and I worked with Tab to get the best policies that made sense for us. He was incredibly knowledgeable and helpful, and even shovelled us out a path in the snow to park in the parking lot for our appointment. Tab will forever have our business and we will always recommend him! Thanks again!

Gail H.

A very proffessional office. We feel very fortunate to have worked with Tab Pollock as our Financial Adviser/Planner. We have been with this office for over 20 + years.
Margie is very proffessional and helpful always, as are the other women and men in the office. A very trustworthy and welcoming office.

Neil H.

I normally don’t make reviews but after my experience with Mitch Vandemark I had to submit a post. His wealth of knowledge and level of expertise added to the zero pressure environment at Neil and Associates. I’d highly recommend Mitch to any friends and family after seeing his level of devotion towards my goals/planning. The level of service he provides is unmatched.

Shawn A.

Absolutely stellar service from Mitch at Neil and Associates Financial Planning! His expertise in personal investment management is truly remarkable, and he goes above and beyond by keeping me informed about crucial business insights like tax implications, company structuring, and more. Couldn't be happier with the results and the ongoing support. Highly recommend!

Lucas D.

Mitch has been exceptional in helping plan all things financial.

As a young professional wanting to buying a first home, Mitch proved that he knows the way, shows the way, and goes the way as a true leader should.

Mitch's sound financial knowledge and intelligent tax strategies have helped to put me on track to buy my first home!

Thank you Mitch!

You are appreciated.

Jason

I started dealing with Mitch 10+ years ago at Rubbix and continue to deal with him @ Neil & Associates as he is very knowledgeable whether your looking for life insurance , investments or my latest dealings for a Health Spending Account for my company. His personal touch and friendly personality always makes it a pleasure to deal with him.

Klay B.

Highly recommend Neil and Associates, our company uses Mitch for our benefits, and we couldn't be happier. Great service, support and always works on getting us the best rate.