Ladysmith Marine Services - Ladysmith, British Columbia

Matt (“MattE”)

Doug and his whole team were incredibly helpful and friendly. This yard is exactly the type of boat yard I was hoping to find, the vibe was relaxed and the easy going atmosphere is so rare these days with everyone trying to squeeze every penny out of you which was definitely not the case here. They had everything you'd need to do a bottom service and if you need other stuff and they don't have it they'll help ya find it.

I'm so glad to have my boat moored so close to this yard.

Cheers and thanks for the hospitality.

Matt

John Clancey

We had an engine cooling pump fail. We called and they said they were busy but would try and get to it quickly. We arrived mid afternoon and were repaired by mid afternoon the following day. They did a good job and at a fair price. Thanks to Doug and his team for getting us back on the the water quickly and with good service and support.

Tim Breunung

I damaged my prop heading over the Georgia Straight. I moored at the Marina near by. I came over to Ladysmith Marine Services and spoke to Doug about my problem. He was great to deal with and even leant me some tools to remove and replace my prop. He was able to get me one the same day at a very reasonable, honest price. If anything happens again around this area, he will be my first choice for sure!

Tony Roche

First class service. From the helpful receptionist to the outboard mechanic. Would recommend to any of my fellow mariners !!!

Matthew Brandt

After having some engine trouble in the harbour, Doug pulled up along side and was able to give us a tow over to the dock. He help was unexpected and extremely helpful.

Grant Chernick

My outboard on Galiano Island had a hydraulic steering fluid leak.. Doug West of Ladysmith Marine Service came from Ladysmith by boat to Galiano and fixed it immediately. This saved me a huge hassle as mechanics are hard to find in the Gulf Islands. Thank you so much Doug. What unbelievable service!!!!

David Smith

What unbelievable service
I was on Thetis Island with a broken down boat
I phoned all the local boat dealers on Vancouver Island and was told I could get the parts I need in a few days I also had a seized bracket and again I was told I would have to make a service appointment which would be another few days.
I got in touch with Doug at Ladysmith Marine Service’s
He asked me to text him a picture of the broken part and the seized bracket.
He had the part I needed within an hour and asked me to bring the seized bracket.
I took the ferry to Vancouver Island Doug fixed the bracket (no charge) I was back on Thetis Island and up and running by the end of the day.
What totally awesome service.
Thanks Doug
Dave owner of the boat BRITE 1

Brenda Beath

Don't typically write reviews for boatyards, but wish I had known a few things before I went to this one. I would agree with some of the other reviewers in that Doug seems like a nice fellow and I didn't have an issue with billing or the cost of services. I did most of the work myself, but did have them change my fuel filters as purging can be a messy job. Unfortunately, they didn't do that, said it wasn't necessary so i left with one engine sputtering badly, but fortunately it did recover. Gotta love Hino's.
What I wish I had know was that the boat is precariously trailered into place, pressure washed over a tarp that remains in place. As a result you are working on top of the dregs from the bottom of the boat. Clean up from the crew was minimal and only done when I asked it to be done. They left the garbage can filled with debris beside the boat, so I had the pleasure of smelling rotting fish and flies all weekend. It is difficult to clean your boat before polishing as I had no water supply and the power supply (a very worn electical cord) was locked up in the building all weekend. The yard is dirt, not gravel and so the dust is substantial. This is definitely not a green boatyard as debris is left everywhere and no doubt running back to the harbour. Price for haulout was the same as anywhere else, so I would suggest it is worth the trip elsewhere if you want in a clean boatyard with adequate supplies of power and water.