ICE International Currency Exchange - Edmonton, Alberta

Brock C.

Mary was fantastic post security. She was so fast and kind. Made our vacation fantastic!

whatme192

Never use this exchange rate, this place is a big scam i was exchaning my 70 usd and was offered $70 cad while the exchange rate in other places is like $1.30+ or more. If you going exhange your money go elsewhere don't ever plan to go here plan yourself ahead otherwise You Will get Scammed by this people

Michael B.

Probably the worst exchange rate I have ever gotten, period. Offered 74000 yen for ~800 CAD when the spot price is ~86000.

Fred W.

Wouldn't recommend exchanging money at this location.
Tried to get US funds.
100 can to get 55 us.

Naza A.

Agent named Mary did amazing job explaining and giving me all information I need. With big smiles on her face. I highly recommend her.
Thank you Mary for your help.
I really appreciate it.

J. B.

My daughter needed some Euros for passing through a country on her way back to university. My wife took her by there since they were passing through the Edmonton airport, and got totally gouged. They were way overcharged and not given a receipt, so I couldn't review the specifics, but even rough math and checking exchange rates online told me they were really taken advantage of. Neither I nor my family will ever use this company again and advise others to find a better, more fair, up-front and respectable business.

Landon B.

Are you kidding me? The exchange rate is 1.34 and they want 1.51. What a scam.

Response from me:
I am not saying your company breaks the law. If that were the case, I would contact the police.
I am saying that your exchange rate is terrible, and thus the value of your service is terrible. The only people who are going to use ICE are people with no other option or who don't know better.
The purpose of reviews is to let others know whether they should use your service: I am saying they would get a better rate anywhere else.

Angela W.

I have never been spoken to so rudely by a customer service person in my life. I was on the arrivals level and told that the departures level would have what I needed, the lady on the arrivals level was so sweet. On the departures level so different of a story. I’m trying to put together a gift I had an odd request, She told me my gift idea was worthless and a waste of money. Would not help me. When I explained what I wanted said I would have to pay a different service charge for each bill I purchased. I have done this gift before and have never had a concern. I will NOT ever return to this location.