Gates Insurance Agency Limited - New Minas, Nova Scotia

J. I. Chalmers

We think that Gates is the gold standard for insurance brokers. We came to this company because of a recommendation from a friend in the insurance industry who said they were the best. In our experience, they are exceptional. Whether it's making a claim or looking for the best policy for our circumstances, they always make sure that we are well taken care of. They have a deep knowledge of the insurance business and exceptional customer service. When you need them, they move quickly and will go the distance for us. A great insurance broker!

barry gander

The service was fast, considerate and informed. Options were laid out, and comparisons were clearly presented. I am very pleased with the service and the final product, and we are staying with Gates!

Our agent, Wade, is an exemplary representative of the company. He takes the time to care about individual circumstances, and crafts a policy with an experienced eye.

Overall, we are very pleased with our choice of Gates and our conversations with Wade.

Aaron Knock

My parents have been with Gates for years. I checked out a couple options when I was buying my first home, but Gates were the easiest to deal with. There was a real time-crunch before closing and I felt like my agent exceeded expectations to make things easy and get it done right. (Thanks!)

Daniel d'Entremont

I never really understood the role of an insurance "broker" until we met Wade Tibbo at Gates Insurance. Our previous broker offered competitive premiums via email exchanges but when issues arose, they were nowhere to be found. Wade spent a great deal of time going over the costs/benefits of each item covered and in the end, the price he came back with was every bit as competitive as our previous larger broker, but with much better coverage. In an age obsessed with "buy online", Gates Insurance provides the individual touch, but with modern accessibility to things like auto insurance scannable on your device. I wouldn't have tried Gates unless referred by a friend, but I am glad I took the time to sit down and get the peace of mind that comes with individualized service. Thanks for everything Wade!

Axel Nafthal

I highly recommend Mark at Gates Insurance Agency to anyone in the area that wants a truly unique insurance experience from a company that genuinely cares about its clients. I am confident that Mark and his team will provide nothing but the best coverage possible while treating you with the respect and compassion you deserve.

Kathy Whitewood

It was important to me to have my insurance bundled up with one firm, at a great price, working with professionals who could answer my questions promptly. I received everything I wanted. As an added perk - I'm buying local, my favorite thing! Thank you Gates Insurance for making the transition a breeze.

J Mercer

There's a difference between 'having insurance' and 'being insured'. Mark Vardy and his team are independent, knowledgable, experienced and conscientious. They make sure that they understand your specific needs so that they can do their research to provide you with the coverage you require. Our family highly recommends their services to yours.

Selena Mahar

Purchased tenet insurance and paid in full. I ended up moving and am owed a refund for the remainder. 2 months later and still no refund, just excuses ! Very frustrating.