Co-operators - Chad Buell & Associates Inc - Belleville, Ontario

D M.

I am a very happy customer and am impressed of the timely services they provide. Cindy L. is wonderful and I am certain she is a valued member of the team. Absolutely no complaints or negatives here! I think I’ll be a forever customer. Kindness and empathy go a long way and she has demonstrated nothing short of those attributes. Absolutely recommend Co-operators, Chad Buell and Associates Inc.

SLOW I. A. D.

Chad is extremely knowledgeable, personable, professional and reliable. As much as we hope we will never need the insurance we have with him, we sleep better at night knowing our young family is fully covered and in excellent hands. Thank you Chad for all your help over the years. You are always right there when we have questions and make sure we are well taken care of.

Nathan D.

Chad's a knowledgeable professional. His team have been quick to respond to all of my insurance needs for the past several years. I’d highly recommend!

Tera M.

Chad was great to deal with when it comes to planning for your future. He was very easy to discuss personal details needed to prepare for your retirement years. Chad was professional, friendly and very knowledgeable when it comes to investing. He has truly set my mind at ease. It’s the best feeling knowing that you will have what need to be able to retire.

Megan D.

I have been with the Co-operators for 9 years and have only had my rates go higher and higher. I found a different insurance company and decided to switch 2 weeks into my yearly plan with them. Because of all of their HIDDEN FEES, I am being charged $140 for 9 days of insurance. Keep in mind, you are not made aware of these fees when you purchase their insurance. I went with this company because it was local, however I couldn't get ahold of anyone at my Co-operators (Chad Buell & Associates) to even discuss my rates so I had to call the toll free number just to cancel my contract. I will never go with Co-operators ever again for any type of insurance, and if anyone asks me I would not recommend them.

Jessica C.

Always exceptional and speedy service for any question or concern we have with our Commercial Insurance. Chad and his team do a great job to make sure that all of our needs are met at a competitive rate.

Ryan E.

We hooked up with Chad Buell and his team when starting our new business and let me tell you they were on point at every step of the way! They all went over and above helping us get going, the support and customer service we felt from them is really what your looking for in a company. 10000% Recommended

Lana L.

Horrible customer service. They emailed me about changing my auto insurance address but never bothered to let me know it was expiring soon. I called them to change my address after I sold my house and cancel that house insurance policy so they knew I didn’t live where they sent my renewal papers but didn’t bother to tell me on the phone or by email.

They just canceled my policy without telling me. When I called about it they said it was my problem, they have 2,000 customers and I don’t matter because I’m only one customer so they don’t bother to call people before cancelling their policies.

I asked them to renew it right away and the girl lied to me and said I’d have to come in and sign papers. I went to another branch, told them what happened, didn’t have to sign a single paper at all, and the other branch says they give courtesy calls before canceling their customer’s policies.

If you want to use The Co-operators for insurance go to any other branch but this one.