CHAT Insurance - Markham, Ontario

Avinash R.

I recently got my car insurance through Chat Insurance Services, and I couldn’t be happier with the experience. Karlee was absolutely amazing — she responded quickly, answered all my questions clearly, and found me a great quote at a very affordable price. The entire process was smooth and stress-free thanks to her professionalism and efficiency. Highly recommend Karlee and the team at Chat Insurance Services if you're looking for excellent service and great rates!

Katelyn W. F. M.

I had an excellent experience with Chat Insurance, especially with representative Carl Yao. He helped me with both my car and home insurance. My dealership needed a specific deductible, and Carl went above and beyond to find the best rate available — all within one afternoon — so we could pick up the car the next morning. Very diligent, efficient, and professional. Highly recommend!

Fen L.

I had an excellent experience working with Simon Chan. Back in February 2025, I urgently needed tenant insurance before collecting my condo key. I had first purchased a policy online through a bank, but due to technical issues I couldn’t access the policy contract even up to the day before. A friend introduced me to Simon, and within just half a day—after a quick conversation and simple form filling—he provided me with the policy contract so I could successfully collect my key on time.

Since then, I’ve been living in the condo with peace of mind, and I’m confident I’ll be renewing my tenant insurance with Simon’s help next year. A few months later, I also turned to him for auto insurance. With just one message, everything was arranged in a day, with very competitive premium and coverage.

Simon is professional, reliable, and super helpful. He makes the entire insurance process smooth and stress-free. Highly recommended!

Ying K. Y.

I recently had an accident at an intersection and I’m so thankful for the excellent support from Simon Chan.

Simon guided me step by step — gave me valuable advice on filing the online police report, stayed with me while calling the insurance company and submitting the claim, recommended repair shops and even drove me to the car rental. More, the follow-up was amazing too, he's keeping me updated on the claim status until everything was completed. I’m so thankful for the excellent support provided.

Simon not only helped me on the incident but also found a competitive auto insurance quote when need to renewal. Sure, I changed to the new provider with an impressive price. Truly professional, caring, and helpful service. I really appreciate his dedication and highly recommend you to contact Simon for any insurance need!

Dan

I dealt with Karlee, she took her time with me over the phone no matter how many times I called. She was able to provide the best rates out of anyone i called. Beat my current insurance by a mile and i was with them for 10+ years. Highly recommend.

Sophia M. C.

⭐⭐⭐⭐⭐ 5-Star Review for Simon Chan
Simon Chan has been our trusted home and auto insurance agent, and we couldn’t be happier with his service. He is open-minded, approachable, and always willing to share his professional advice. Simon takes the time to understand our needs and goes the extra mile to find the best products that fit our requirements. His knowledge, transparency, and dedication make the whole process easy and stress-free. We truly appreciate his guidance and highly recommend him to anyone looking for reliable and tailored insurance solutions.

Donghwi P.

Outstanding Service! Alex Lee is hands-down one of the most professional and knowledgeable insurance brokers I've worked with. He took the time to understand my needs and patiently walked me through the best options, making what could've been a confusing process feel simple and stress-free. His honesty, responsiveness, and attention to detail truly set him apart. I highly recommend Alex to anyone looking for reliable guidance and great coverage!

Kelly L.

Simon Chan has been extremely helpful and professional throughout the entire process while we were looking for options of our car and home insurance. He takes the time to clearly explain options, provides sound advice, and ensures that I get the coverage that truly meets my needs. His prompt responses and attention to detail give me great peace of mind. I truly appreciate his dedication and would highly recommend him to anyone looking for an insurance agent who genuinely cares about his clients.