CAA Atlantic - Halifax - Halifax, Nova Scotia

Amanda

Used my membership for the 1st time this week. Even though i was in a panic everyone stepped up and got me and my child and my van out of there and safely back home. It was so very appreciated! Wish i caught the tow drivers name he was absolutely fantastic and very understanding. Well done CAA glad your there when i need you!

Norma W.

My husband and I just returned from a trip to England and Ireland. Thanks to Laura Fowler, CAA Travel Advisor, our trip as a flawless event. She was professional, thoughtful. knowledgeable and very, very patient. She kindly and respectfully answered all our questions - more than once. thanks to her and her hard work our trip was the success it was. Thank you, thank you, thank you, Norma

Elena H.

Jessica B was Extremely helpful and courteous. She handled the situation in a timely manner and made me feel comfortable with everything that was happening. She was able to answer all my questions some of which I had been told different answers to previously. 10 out of 10 experience with Jessica

Emily M.

I'm not satisfied as a CAA customer. They allowed a tow operator to leave me stranded even though I showed my membership to the tow truck operator. I filed a complaint and CAA is not doing anything regarding being left behind. They tried to blame me saying I wasn't using the right card when I used the one that was provided to me by CAA. There not penalizing the company and calling this an "education opportunity"

I was also was mislead, and stolen from by this organization. I called in July to state I moved to Atlantic Canada. I got emails confirming I'm an Atlantic member. When I needed service, they inform me I'm not eligible because they never transfered it to Nova Scotia. I'm still an Ontario member until June 2025.

There not interested in providing customer service, but fine with taking my money for services I don't "qualify" for.

Paul C.

I dealt with the tow truck driver Neilson today. It was an absolute pleasure. That man needs a raise asap.

He showed up on time. Kept me informed. His positive outlook has upper management written all over it.

If I could give six stars I would.

Stephanie

Our car broke down at night in a the middle of a public parking garage where most tow trucks can't go. CAA sent someone out within in an hour. Neilson let us go home while he and his partner took care of getting the car out of the garage and to a mechanic. I'm going to be a CAA member for life! We might have been sleeping in our car if it wasn't for them.

Mohammed A.

I called this location couple of times and got the best services ever specially the last one on December 17 2024 around 6 pm Tow track came to take my car to the Toyota dealer. Ruel is very professional he did beyond and above!!!
Much appreciated for the whole team!

Raghav S.

Super helpful and supportive staff! Had to get my international driving permit done. The staff who helped me ensured that the whole process was quick and efficient. Thank you so much!!
And CAA has been super helpful and quick to help me with jump starting my car a couple of times!
I’m truly grateful for your help and service! 😊