Assurance Home Care - Nepean, Ontario

Dorothea B.

My 99 year old Mom has been so blessed to be cared for by the loving, kind and caring staff from Assurance home care these past two years. I cannot say enough about how professional, and trustworthy these staff are.
I live a fair distance away and can only come on weekends so it is a huge reassurance to know that these staff are always looking out for my Mom’s best interest. They stay in constant touch with me and accommodate any special requests my Mom needs. She lives in a retirement home where the staff cannot give her the kind of attention she needs. Assurance staff have made it possible for my Mom to “age in place” and not have to go through a traumatic move in her late 90’s. They treat my Mom like their own mother! The owner of Assurance - Kristina has been super supportive, a wealth of information and always available to talk.
This is by far a 10/10 amazing company!!!!

Samah I.

Extremely Disappointing Experience

Assurance Home Care failed us on every level — poor communication, unreliable caregivers, and complete lack of professionalism. We expected care and support; instead, we got stress, last-minute cancellations, and excuses. Would never recommend.

Nina F.

Thoroughly responsive and well run organization. From intake to the quality of caregiver- the whole experience has been positive. Our family is grateful to have Assurance Home Care supporting us!

Cindy L.

This agency has got to be the very best I have ever worked for! The compassion, care and empathy this agency shows not only the clients and families but the employed staff as well is superior and exemplary. I was proud to have worked as a nurse for them and I certainly hope our paths cross again.

Laura W.

Can’t say enough about the caring and support we’ve had from Assurance provided to my mom over the years. Was a comfort to know she was so well looked after when I couldn’t be there. All her care providers were professional and so compassionate. The coordination team in the office were always helpful and ready with solutions when anything came up or u called in. Communication was outstanding and I always felt well informed. Mom’s dementia has progressed and she will be moving to a care home. We are going to miss everyone very much.

Robert F.

I first contacted Assurance Home Care services a year ago; while my family encouraged me to enlist their services to help me cope with my wife's worsening dementia, I was reluctant to bring a stranger into our home. Some ten months later I realized that I needed help so I contacted Assurance and it didn't take long for me to realize that I should have acted sooner. Our assurance caregiver has been a Godsend.

Joan L.

Glaiza was the caregiver who came to stay with my husband, Bill, for 5 nights while I was away. Bill was VERY HAPPY with the care she provided. He was kept clean and fed, and all of his other needs were met as well. Also, when we arrived home the apartment was clean and tidy. We are so thankful that Assurance Home Care was recommended to us, and will continue to use this company, when needed, in the future. An added bonus is that their rates are VERY reasonable.

Helen T.

We needed over night care for my mother in law for a couple of weeks. Assurance was quick to respond and matched us up with a delightful personal support worker. She was kind and attentive to my mother in law. We are very happy with their service and would definitely recommend them.