Armour Insurance Brokers Ltd. - Mississauga, Ontario

Ss S.

Urvash is So great to explain . She was friendly, clear, and helpful every step of the way. She made the insurance process easy and answered all my questions. I highly recommend her to anyone looking for good service and support. She tells me the best option which works for me .

DHAVAL P.

If I could give zero stars or a negative rating, I absolutely would.

After I renewed my policy with a different insurance provider, I informed this company just 4 days later—and they still charged me a ridiculous $822 cancellation fee. No grace period, no understanding, just a flat, unfair charge.

To make matters worse, their underwriter refused to even review the situation, showing no flexibility or willingness to help. The service was stubborn, dismissive, and completely unprofessional.

This company has clearly forgotten the value of customer service. I will never recommend them to anyone and will ensure they receive no business or referrals from my side again.

Avoid them if you value fairness and respect.

Taran D.

I received a car insurance quote from this brokerage for $437, which I accepted. After that, they sent me the agreement, which I signed. They even provided a temporary liability slip on the morning of May 2nd and told me I would receive the full package in the mail next week.

To my shock, I then received a call from them saying they could not proceed with the agreement that I had already signed the previous week. This was extremely frustrating and unprofessional, especially since my existing insurance was set to expire the very next day.

They should have honored the agreement they committed to. I had a very bad experience with this brokerage and do not recommend them at all.

Sufiyan K.

Richa has helped me with all my insurance requests and got the me the best quote out there. Would definitely recommend everyone i know to go with Armour insurance.

gaurav O.

⭐️⭐️⭐️⭐️⭐️
A huge shoutout to Gurprasad Singh Chadha for his outstanding support! Not only did he assist me in reinstating my auto insurance, which was mistakenly canceled, but he also went above and beyond to keep me informed every step of the way. His dedication, professionalism, and true understanding of customer service are remarkable.

If you ever need admin-level help with armour insurance, he’s the one to reach out to!

As a Customer Service Operations Manager myself, I recognize top-tier service when I see it. Armour, take note—this man deserves a managerial position! You won’t regret promoting him.

Anne

I would like to formally raise concerns regarding Noor Uppal, an insurance broker whose conduct during our interactions was highly unprofessional. Despite her educational background, she misrepresented key policy details and failed to communicate transparently, leading to confusion and potential financial risk. I believe her actions reflect a serious lack of integrity and warrant further review to protect other clients from similar experiences. I would never recommend this broker Noor Uppal to anyone be careful.

Bret R.

I've been working with Armour for some time now, and they always go above and beyond to ensure I have the best coverage for my needs. Their team is incredibly responsive, knowledgeable, and truly dedicated to finding the right solutions. Whether it’s answering my questions, explaining policy details, or assisting with claims, they consistently exceed my expectations. I appreciate their personalized service and the peace of mind they provide. I highly recommend them to anyone in need of reliable, top-notch insurance support!

Marina D.

I had the unfortunate experience of working with Richa Sareen, and it has proven to be a significant mistake. Throughout our interactions, there were numerous errors and frequent miscommunication regarding my policy. Additionally, her use of slang in her emails made them difficult to understand, and I found the overall lack of professionalism alarming, especially since this only became evident after I had signed my contract.

I also feel that Richa lacks genuine concern for her clients. For instance, despite my clear preference for making a one-time payment, she repeatedly pushed for a month-to-month payment plan. Later, I discovered that this approach benefits her financially, as she receives more compensation through a monthly structure.

Furthermore, I explicitly communicated my reluctance to download an app that tracks my activity. Despite this, she proceeded to sign me up for it. She had assured me over the phone that I wouldn’t need to download the app and that it would not affect my premium, but she has now altered that narrative.

This experience has been deeply disappointing, and as a result, I will not be working with this company again. I would not recommend their services to others.