Alterna Savings - Bells Corners - Nepean, Ontario

Adresse: 2090 Robertson Rd, Nepean, ON K2H 8V5, Canada.
Téléphone: 6135606386.
Site web: alterna.ca
Spécialités: Banque coopérative, Distributeur de billets, Banque, Services aux entreprises, Institution financiÚre, Banque d'investissement, Société d'investissement, Banque d'épargne.
Autres donnĂ©es d'intĂ©rĂȘt: Parking accessible en fauteuil roulant.
Avis : Cette entreprise a 22 avis sur Google My Business.
Avis moyen: 3.9/5.

📌 Emplacement de Alterna Savings - Bells Corners

Alterna Savings - Bells Corners 2090 Robertson Rd, Nepean, ON K2H 8V5, Canada

⏰ Horaires d'ouverture de Alterna Savings - Bells Corners

  • Lundi: 10:00–17:00
  • Mardi: 10:00–17:00
  • Mercredi: 10:00–17:00
  • Jeudi: 10:00–17:00
  • Vendredi: 10:00–17:00
  • Samedi: 10:00–13:00
  • Dimanche: FermĂ©

Alterna Savings - Bells Corners

Alterna Savings est une coopérative de services financiers qui propose une gamme complÚte de produits et de services bancaires. Situé à l'adresse 2090 Robertson Rd, Nepean, ON K2H 8V5, Canada, l'institution financiÚre est facilement accessible et dispose d'un parking accessible pour les fauteuils roulants.

Sécurité et confidentialité

Alterna Savings s'engage à assurer la sécurité des clients et de leurs informations financiÚres. La coopérative utilise les meilleurs systÚmes de sécurité pour protéger les comptes et les transactions des clients.

Spécialités de l'établissement

Les spécialités de l'établissement Alterna Savings - Bells Corners comprennent la banque coopérative, le distributeur de billets, la banque, les services aux entreprises, l'institution financiÚre, la banque d'investissement, la société d'investissement et la banque d'épargne. Pour répondre aux besoins variés des clients, l'établissement propose également des conseils financiers personnalisés.

Service client

Le service client d'Alterna Savings est reconnu pour sa qualité et sa disponibilité. Les conseillers financiers sont là pour aider les clients à naviguer dans le vaste monde de la finance et à prendre des décisions éclairées concernant leurs économies et leurs investissements.

Avis clients

Alterna Savings a reçu 22 avis sur Google My Business, avec une note moyenne de 3,9 sur 5. Les clients apprécient la qualité du service et la facilité d'utilisation des produits et services offerts par la coopérative. Cependant, il est important de noter que les avis peuvent varier et ne représentent pas nécessairement l'expérience de chaque client.

Veuillez noter que les opinions ci-dessus sont basées sur des extraits d'avis et que nous ne citons pas explicitement chaque avis individuel.

👍 Avis de Alterna Savings - Bells Corners

Alterna Savings - Bells Corners - Nepean, Ontario
Wendy
5/5

Had a great experience at this Alterna back. I took my sister to do her banking for the first time since her knee replacement and the young lady teller called Amanda was most helpful and patient with all the things she was asked to do. She was Kind and courteous too. Best experience.

Alterna Savings - Bells Corners - Nepean, Ontario
Erin
2/5

My family have been clients with Alterna since before I was born. Although I don't bank with them anymore, I went in recently with my mum to inquire about HELOC's for a property I inherited and our experience with Shab was a complete turn off.

We have already been pre-approved elsewhere, but wanted to talk to Alterna because of the tenure. Instead of asking questions to understand our unique situation, Shab led the conversation by making assumptions and with an underlying tone of this not being worthy of her time. Her demeanour was aggressive and unfriendly. The conversation lasted maybe 7 minutes at most. Immediately both me and my mum knew that she, nor Alterna, would not be the one we would be working with with because of how she conducted herself in the meeting.

Overall a disappointing experience.

Alterna Savings - Bells Corners - Nepean, Ontario
Jude M.
5/5

I’ve had mixed dealings over the years, but the new staff including Branch manager have been wonderful. Recently I have had dealings with my parents’ accounts and Vimal has been incredibly responsive and helpful. The tellers are also very helpful and kind.

Alterna Savings - Bells Corners - Nepean, Ontario
Caitlin C.
5/5

I wanted to write a review based on my most recent experience. There is now a teller working there named Sandra who goes above and beyond to provide excellent customer service. In the past I have been treated very poorly and received terrible service but Sandra has changed my experience going to the bank each week to make my cash deposit for my business. I am so grateful that she is working there and look forward to our interaction. She has turned this branch around. Thank you Sandra.

Alterna Savings - Bells Corners - Nepean, Ontario
Helen B.
5/5

I love my bank. I used to be with TD but hated their customer service and investment in the oil industry so I changed to Alterna 5/6 years ago. Never had an issue since. Great service, great people and my vote counts at AGMs.

Alterna Savings - Bells Corners - Nepean, Ontario
Evgueni P.
4/5

Terrible customer service. Tried twice to get service from that particular branch and both times - disaster. Promises and nothing but promises. Seems like they do not want to keep their clients. Time to switch?

Post Reply by Alterna. Seems to be the issue with one individual at the Branch. Was contacted later by another Agent and she worked with me till the issue was resolved. Therefor changing my rating to 4 stars (not 5 due to the initial issue).

Alterna Savings - Bells Corners - Nepean, Ontario
Caitlin C.
1/5

Horrible horrible service. I showed up 2 minutes before close on a long weekend needing to make a deposit for my business they had already cashed their tellers out even though they were still open and wouldn’t let me deposit my money. The ATM doesn’t allow for larger cash deposits so they intentionally knew that this would be bad and they just didn’t care. I go there every week and they know I drive an hour to get there every time and they still sent me away. Do not bank here if you don’t have to.

Alterna Savings - Bells Corners - Nepean, Ontario
Lola
1/5

Customer service is atrocious. After waiting 10 mins in line while the teller counted and recounted a young girl's quarters, I was told "next time you want to make a wire transfer don't come 5 mins before closing"! I was then asked to wait on the side so she could attend to the other customers before processing my wire transfer. When I turned around, there was only 1 other person who had, incidentally, already been helped but this teller decided to help the lady anyways (she had an appointment...yes at closing time!?) I left with wire transfer in hand and will go to another branch.

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