Alterna Savings - Mississauga - Mississauga, Ontario

Ladislav H.

Shiv, our mortgage advisor, was great at our appointment. He is very knowledgeable, friendly and understanding. He presented us with several options and explained those to us in detail. Hopefully we’ll be able to do some business with him in the near future.

Stuart P.

I have been a member for well over 20 years now but have lived 3 hours from the branch for many years. That being said not only do they ALWAYS answer the phones unlike the branch in my current home town but i was able to visit in person today and it just reminded me of why i deal with a credit union. A shout out to all the staff that made me feel like I was in the branch every week and a specail shout out to Aldale who went above and beyond with her level of customer service!!!!

Patricio L.

Kavita goes above and beyond to help members through their questions and to get them set up with the best possible option.

I love Alternas focus on community support. At alterna you’re a MEMBER, not an account number.

Milagros D.

The service that was rendered to us in Alterna Bank was so excellent and Mr. Enzo de Santis was so great in discussing with us the processing and approval of our HELOC. I highly recommend all persons wanting quality service from a bank : ALTERNA is one of the best banks I have experienced with. We thank GOD for this open door He allowed us to encounter , the gift of our Mortgage as well as the HELOC that we now have.Thanks to Mr. De Santis and Alterna. A satified client in Alterna Bank JIL

Steve N.

I have used many different banks with ok service levels but now that I am using Alterna, I have had exemplary service from Gurcharn Brar. She is very polite, so helpful & very efficient. She makes it a pleasure to do business with Alterna

Jim M.

My wife and I live in Niagara and unfortunately this is closest branch. We needed to go to branch this past Saturday. Karen looked after all our needs with very kind and personable service.

Khayaal M.

Incredible staff, always friendly and willing to help. Rukshana is one of the most amazing people I have ever met. She always makes time to answer my questions.

Mohdeep K.

5-Star Review for Alterna Savings – Shiv Gill & Kavita

I recently switched to Alterna Savings from a major bank, and I couldn’t be happier with my decision. From start to finish, the experience has been smooth, personal, and genuinely helpful—something I never felt with a traditional bank.

A big thank you to Shiv Gill, who made opening my personal account incredibly easy. He took the time to explain everything in detail, ensuring I had the right setup for my needs. His friendly and professional approach made the process stress-free.

Another shoutout to Kavita, who assisted me with opening my business account. She was knowledgeable, efficient, and truly cared about making sure I had the best banking solutions. Her guidance and support were a breath of fresh air compared to the impersonal service I was used to elsewhere.

The best part about banking with Alterna Savings is that they are a credit union, not a major bank—which means they actually prioritize their customers. Unlike the big banks that seem indifferent when you need real support, Alterna and its staff are genuinely there to help.

If you’re considering a switch, I highly recommend Alterna Savings, and especially Shiv Gill and Kavita for their outstanding service!