Pye Chevrolet Buick GMC Limited - Truro, Nova Scotia

Malav T.

I had a great experience with this dealership from start to finish. After purchasing my car, I unfortunately ran into a few unexpected issues but the way the dealership handled everything truly impressed me. They went above and beyond to make things right, ensuring all the problems were taken care of quickly and professionally.

My salesperson “Maddy” was absolutely amazing , helpful, honest, and always kept me informed throughout the entire process. I also want to give a big thank you to the manager who approved everything needed to get the car fixed without hesitation. Their commitment to customer satisfaction really showed, and I genuinely felt like they cared about making sure I was happy with my purchase.😊🏎️

Patricia C.

Thank you PYE and staff
We are travelling through and needed an oil change to our truck.
Stopped in, within an hour it was done. we were also able to enjoy a walk in Victoria Park
As They shuttled us to and from
Friendly and knowledgeable staff

Mike and Patricia

WOODHEAD T. S.

Really amazing experience with PYE. Especially with PJ the sales & product specialist. He went out of his way to help me through the process. This dealership is not like others and truly cares about their customers. I will always buy my vehicles here!

Michael B.

I was very impressed with the customer service and management team at this location. Not only did I purchase a great vehicle, Jamie McNutt made sure my needs were met and that I was completely satisfied. The Pye auto group is my first stop for all things vehicular.

Gordon M.

I want to start with this is not the first time I have had issues with this dealership. I have bought a few vehicles from here on different occasions. I have been loyal to this dealership for over ten years. In this time frame I have been disappointed more and more each time I deal with them. I had a truck that needed to be repaired, they covered things up and made it look pretty but didn’t actually fix the problems.

This review is based on today’s service I have received.

First of all if your service department doesn’t start at 8:30 am, why the hell would you book a client for that time.

The service department is filled with rude customer service, a lack of empathy, and they don’t even offer any explanations that even make sense.

I put my car in this morning for 8;30 it’s not 5:22 pm and I didn’t receive even a phone call as to what’s going on with my car. So I drove down to pyes and spoke to the manager of service department. All of my concerns and feelings of disappointment and anger he literally gave me almost next to nothing as a response and his explanation was oh we book appointments at 8:30 but we don’t always start at the at time. I now don’t have a vehicle for at least another day.

The car went in the service department brake change it’s now been in the shop for 9 hours and it’s not finished. They said there was a seized bolt. I have never seen a seized bolt take 9 hours to be removed.

This customer service and level of or lack or professionalism is horrible. And when you go in and see 6 cars up on hoists and 4 mechanics standing around talking it doesn’t look very good to a customer who is extremely upset.

Who ever that manager is in the service department should be fired. He has no personal skills and didn’t seem to know anything except how to stare at someone with confusion.

Lee Q.

We are so impressed with the service we received at this dealership. Everyone was super friendly and went above and beyond to help us. We were travelling through and had truck trouble while pulling our travel trailer. They were booked solid for weeks but when I explained our situation she fit us in. They quickly got it on the computer and found the issue. They got it in right away as they had the part in stock. Everything under warranty. They even took us to a nearby restaurant so we could have lunch while they fixed it. Super people and amazing service!! Thank you Pye dealership and Allison and Bill for everything. You saved our trip!

Tommy T.

The staff were extremely courteous and followed up with me regarding every aspect of the repair. The quality of work was fantastic and my vehicle was detailed before it was returned to me, in show room condition. I could not be happier with the overall experience. The staff at Pye Chevrolet go above and beyond to ensure the customer experience is a positive one.

Rebekah K.

I was very happy with the professionalism and efficiency during my experience with Veronica and Debi! Got my first car from them and had lots of questions that they happily answered! I was nervous going in by myself as I don’t know too much about getting a brand new vehicle but they made me feel comfortable and walked me through the process. Definitely worth the drive from the city!